1. Introduction
These Terms govern the use of the Xhjili online gaming platform (the “Service”) and the Website through which the Service is provided. By accessing, registering for, or using the Service, you acknowledge and agree to be bound by these Terms. The Service is operated by Xhjili (the “Company”). The Company conducts its business in accordance with the applicable laws and regulations in the jurisdiction where it operates and reserves the right to suspend, restrict or terminate access to the Service if required by law or these Terms.
2. Definitions and Interpretation
For the purposes of these Terms: (a) “Account” means your personal, non-transferable profile used to access and use the Service; (b) “Bet” includes any wager placed on any supported game or market; (c) “Bonuses/Promotions” means any promotional offer provided by the Company and subject to specific terms; (d) “KYC” means identity verification and related due diligence procedures; (e) “Personal Data” means information about you that identifies or can identify you; (f) “Excluded Territories” means jurisdictions in which online gambling is prohibited or restricted; (g) “Services” means the gaming, betting, and related services made available by the Company; (h) “You” or “Account Holder” means the natural person who uses the Service and who has opened an Account. Any other capitalized terms used but not defined herein have the meaning given in these Terms.
3. Eligibility and Registration
You may open an Account only if you meet the following conditions: (a) you are of legal age to gamble in your jurisdiction; (b) you are not a resident of an Excluded Territory; (c) you have the capacity to enter into legally binding contracts; (d) you provide accurate and current information during registration. Registration requires completion of the online form, acceptance of these Terms, and completion of any required identity verification (KYC). The Company may suspend or refuse to activate an Account at its sole discretion and without obligation to provide a reason.
Single-Account Rule. You may only hold one Account. The Company reserves the right to merge, suspend or close duplicate Accounts and to forfeit or reclaim funds and Bonuses in such cases. Any attempts to create or use multiple Accounts may result in suspension or termination of all related Accounts.
4. Account Management and Security
You are responsible for the security of your Account, including maintaining confidentiality of your login credentials and ensuring that any activity arising from your Account is attributed to you. You must promptly notify the Company of any suspected unauthorized use. The Company may request documents to verify identity, age, and payment methods or to comply with applicable laws. The Company may suspend or close an Account, block deposits or withdraw funds, or take other actions if required by risk management, fraud prevention, or regulatory obligations.
5. Funding, Currencies and Transactions
Funds deposited into an Account are held in a client account separate from the Company’s own funds and are not subject to earning or interest. The Company shall process deposits and withdrawals in accordance with its payment policies and applicable anti-money laundering rules. Accounts may support multiple currencies, with balances and transactions shown in the currency used for the relevant transaction. The Company reserves the right to convert currencies and to charge applicable fees as disclosed in the Payment Methods section of the Website.
All payments must be made in good faith and shall not be reversed without the Company’s consent. The Company may place limits on funding, withdrawal amounts, or frequencies and may suspend payments in circumstances including regulatory compliance, fraud prevention, or suspected unlawful activity.
6. Bets, Wagering and Gaming Integrity
Bets are valid only when accepted by the Service. The Company may refuse, adjust, or cancel any wager at its sole discretion, including for reasons of suspected fraud, breach of these Terms, or to maintain the integrity of the Service. The Company shall not be bound to honor bets placed in contravention of these Terms or applicable law. The Service may employ automated risk controls to detect collusion, cheating, or the use of prohibited software or devices. The use of any AI-driven program to gain an unfair advantage is prohibited and may result in account suspension or termination and forfeiture of funds.
7. Bonuses, Promotions and Free Bets
Bonuses and promotions are subject to specific terms, which may include wagering requirements, game-type restrictions, and maximum bet limits. A representative example of a casino bonus cap is a maximum bet of five (5) currency units per spin while the bonus is active, or an amount equal to 15% of the bonus value, whichever is lower. The Company may modify or withdraw bonuses at any time and will communicate material changes to Account Holders. Any incomplete or unused bonus funds may be forfeited upon termination of the Account or breach of the applicable terms.
8. Responsible Gaming and Time-Out/Self-Exclusion
The Company recognizes that gambling can be addictive. Account Holders may set self-imposed limits and take time-out or self-exclusion actions via their Account settings. The Company will act on accepted self-exclusion and time-out requests and will implement industry-standard safeguards to protect vulnerable users. If you believe you may have a gambling problem, you should seek professional help and use the Responsible Gaming resources available on the Website. The Company may also provide tools to cap losses or temporarily suspend activity to protect you from financial harm.
9. Privacy, Data Protection and Anti-Money Laundering
The Company processes Personal Data to provide services, verify identity, prevent fraud, and meet regulatory obligations, including AML and KYC requirements. Personal Data may be shared with trusted service providers and regulatory authorities as required by law. You have rights of access, correction, and deletion where permitted by law. The Company implements reasonable security measures to protect data and funds and maintains separate accounts for customer funds in accordance with applicable standards.
10. Excluded Territories
The Service is not available to residents or persons located in Excluded Territories. Access from these territories may be restricted, and the Company reserves the right to suspend or terminate Accounts of individuals found to reside or operate from such territories. The determination of whether a person is located in an Excluded Territory shall be at the Company’s sole discretion, and the Company may use technical means to verify location information.
11. Intellectual Property
All content and materials on the Service, including software, logos, and game content, are owned by or licensed to the Company and are protected by intellectual property laws. You may view and use the content only for personal, non-commercial purposes in connection with the Service. You may not copy, reproduce, modify, distribute, or create derivative works without prior written consent from the Company.
12. Limitation of Liability and Indemnity
The Company provides the Service on an "as is" and "as available" basis and does not warrant uninterrupted or error-free operation. To the maximum extent permitted by law, the Company disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. The Company shall not be liable for indirect, consequential, or incidental losses arising from the use of the Service, including loss of profits, data, or goodwill, except where such liability cannot be excluded by law. You agree to indemnify and hold harmless the Company, its officers, employees, and affiliates from any claims, damages, fines, or losses arising from your use of the Service or breach of these Terms.
13. Governing Law, Jurisdiction and Dispute Resolution
These Terms, and the relationship between you and the Company, are governed by the laws of the jurisdiction in which the Company is licensed. Any disputes arising out of or in connection with these Terms or the Service shall be resolved by the competent courts of that jurisdiction, unless the Company elects to refer the matter to arbitration in accordance with applicable rules. Nothing in these Terms restricts a user’s consumer rights where such rights cannot be disclaimed by law.
14. Changes to Terms
The Company reserves the right to amend these Terms at any time. Material changes will be communicated to Account Holders via the registered email address or in the Account’s notification area. If you do not accept the revised Terms, you must cease using the Service; continued use after the effective date of the changes constitutes acceptance of the updated Terms. The Company shall not be obliged to provide advance notice of minor changes.
15. Account Suspension, Termination and Consequences
The Company may suspend or terminate an Account for reasons including, but not limited to, breach of these Terms, suspected fraud, illegality, or violation of regulatory requirements. Upon termination, the Company may close all active bets and return available funds in accordance with its policies, subject to any lawful deductions or restrictions. The Company may also retain the right to reclaim or forfeit funds or bonuses in cases of breach or improper conduct.
16. Notices and Communications
Communications between you and the Company may be conducted via the registered email address associated with your Account or via the in‑Account messaging system. You are responsible for maintaining accurate contact details and ensuring you can receive communications. The Company will rely on the contact information you provide for all notices related to these Terms.
17. Miscellaneous
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The headings used in these Terms are for reference only and do not affect interpretation. The terms constitute the entire agreement between you and the Company with respect to the Service, superseding all prior agreements or understandings.